![]() Try It Free Try It Free Facebook Messenger Video Call Not Working on Mac/Windows/Laptop?Įither Facebook users get a hardware access error when trying to video call, or incoming calls do not ring for them. To check for the next update, simply follow the below steps. An outdated version may also cause this issue. Finally, you could get the most recent version from the App Store for iOS or Google Play for Android. The most recent version of Facebook Messenger usually includes new features and bug fixes. To sign out and relogin Messenger, tap the nearby cross. Step 3: You would see a list of places where you could sign in and find Facebook Messenger. Step 2: Scroll to the bottom and select Settings. You can take the following actions: Step 1: If you have not already, you should download and install the Facebook app on your device. Because there is no Delete data option on iOS, you must log out of Facebook Messenger on an iOS device using Facebook (Messenger is linked to Facebook). If Facebook Messenger video calling is still not working on your device, you can continue with the method below to fix Facebook Messenger calls not working. In that case, your camera driver will not function when you run Messenger, and a video call will not be possible if you own an iOS device, such as an iPhone, 8/8 Plus, iPhone 7/7 Plus, iPhone X, iPhone 8/8 Plus, etc. Suppose your device does not allow Messenger to access the camera. Way 1: Allow Messenger to Access the Camera/Microphone Simply update to the latest version to use Facebook Messenger without hurdle. You may face many bugs related to video calling on Facebook Messenger when using an outdated version.If you do not allow Facebook Messenger to access your camera or microphone, others can't hear and see you when video calling on Facebook Messenger.You cannot make video calls and send/receive messages on Facebook Messenger with unstable Internet connection.Why Is My Facebook Messenger Video Call Not Working?īefore diving into the solutions to fix this issue, you should know the reasons in advance. Facebook Messenger Video Call Not Working on Mac/Windows/Laptop?.Way 1: Allow Messenger to Access the Camera/Microphone.Why Is My Facebook Messenger Video Call Not Working?.
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